Speaking

I find great joy and satisfaction in sharing what I've learned. As a result, presenting my work has taken me to Portland, Austin, Milan, and various points in between. Check out a few of my talks below, and if you would like me to speak at your event, please drop me a line.

Designing for Trust

This talk reviews some of the factors that engender trust, like reputation, transparency and consent. It also explores some real world examples of products that do a great job of establishing trust, and some others that...miss the mark. The audience should walk out with a better understanding of the issues surrounding privacy and trust, as well as some practical tools for making software products more trustworthy.

Slide notes Video

Getting Paid in 7 inches or less

WebVisions NYC '14 WebVisions Portland '14

In this presentation, I explore the global shift to mobile commerce. I look at emerging hardware and software technologies behind an explosion of experimentation in how we pay for almost everything. I also look at the ways designers and developers can create great experiences in the world of mobile commerce.

Slide notes

UX Antipatterns

In this session, I discuss user experience antipatterns - design conventions that appear to be good solutions at first, but actually end up hampering usability. I look at a number of real life antipatterns collected from around the web, and explore some better approaches. The audience should walk away with a few new items in their design toolkit, and an increased awareness (and wariness) of design conventions.

Video